Currently, the Salesforce plugin for Outlook does not support the industry standard of software installation called click-to-run. Consequently, customers downloading and installing Office 2010 or Office 2013 from the Office 365 Portal are unable to install the Salesforce plugin.

Fortunately, there is a straightforward workaround:

1) If you’ve already installed Office, then uninstall.

2) Download and install the free evaluation copy of Microsoft Office from the link below:

http://technet.microsoft.com/en-US/evalcenter/jj192782

3) When prompted to activate on first run, select Organizational Account instead of Product Key and enter your Office 365 e-mail address and password.

Because the evaluation download does not use click-to-run, you can now use your licensed copy of Office as part of Office 365 and install the Salesforce plugin.

Published by Kevin Fream

Many people don't understand their current situation and become frustrated in business and life, so I created the Delta Method and wrote the #1 Best-Seller "Change Your Game" - as featured at Harvard and NASDAQ as well as national TV news. Streamline your technology for competitive advantage using vetted IT support and take a divergent approach to personal growth. View all posts by Kevin Fream