InnoTech Oklahoma 2015 Internet of Everything
When Innotech first came to Oklahoma in 2005, the Internet was just becoming useful. Google still used PageRank. Apple iPhone was two years away from being invented. Fast forward to […]
Oklahoma’s First Cloud Solution Provider
Last July, Microsoft quietly announced the Cloud Solution Provider (CSP) program. The goal was to deepen customer relationships exclusively with cloud champions for the best experience and business improvements when moving […]
Windows 10 Aftermath
At the end of last month, we revealed the new Windows 10 strategy and how it will affect everyone’s business. Few managed service providers have any public statement about Windows […]
Customer Service Philosophy to Answer the Phone Live
Customer service is something you have to demonstrate, which is why we switched to answering the phones live this year. There are definitely increased costs, but those are far outweighed by […]
Rethink Your Strategy with Windows 10
Whenever a new version of Windows is released, you always hear the same things: Don’t be on the bleeding edge. Stay one version behind. Wait until the first service pack. Remember […]
Oklahoma Customers Are Winning With Cloud Computing
The heat index will average 108 degrees for the next several weeks. Another 3.4 earthquake will rumble across the state tomorrow. Rivers and lakes are at an all time high. […]
Office 365 Backup Recommendations
Office 365 offers unprecedented disaster recovery and security compliance, but you must enable features to replace traditional backup and take practical precautions. Ignorance is not bliss. If you want to strike […]
Bastille Day for Windows Server 2003
On July 14, 1789, commoners of Paris stormed the Bastille which was a prison fortress that represented royal atrocities. The event was the flashpoint for the French revolution. Some historians […]
Live Migration: Paying for the Sizzle
Study the graphic closely and you’ll notice the secret but costly component that makes Live Migration function so well. People often confuse Azure Site Recovery or replicated offline copies of virtual servers with moving virtual […]
Proving Customer Satisfaction Versus Competitors
How do you prove customer satisfaction versus competitors? Can what you claim be verified by a third-party? Are you regularly demonstrating great customer service and acting upon customer feedback? These […]
Utilizing Office 365 with Remote Desktop Services
Until relatively recently, you could not install Office 365 Pro Plus on a Remote Desktop Server (RDS). Product activation used an Office 365 e-mail address rather than a traditional Volume License […]
Understanding Azure Site Recovery
Azure Site Recovery provides offline copies of your virtual servers replicated to Microsoft every 15 minutes. Since 2008, the technology has existed to replicate virtual servers from a physical network across […]
Streamline: 7 Impactful Reasons for Your Empowerment
Pope Francis can knock capitalism, but without it most of us wouldn’t survive – much less prosper. However, any business that doesn’t have something to offer for a better world is […]
10 Promises Managed Services Customers Should Demand Quarterly
The underlying critical aspect of managed services is providing business acumen to make informed decisions to improve the bottom line. There is no shortage of “solutions” to buy from sales […]
GAA Conference 2015: CPAs Experience Cloud
The turnout for the OSCPA 2015 Governmental Accounting & Auditing Conference on May 11-12 at the Embassy Suites Hotel in Norman was over 750 attendees with Matrixforce as a major sponsor for […]
Leverage Office 365 Admin Roles
Probably the least utilized business function of Office 365 is admin roles. You no longer have to give global administrative access for all e-mail and documents to IT. Here’s some insight to […]
Azure Top 10 Important Buying Tips
In April of 2014, Microsoft News reported that Office 365 had reached a $2.5 billon annual revenue rate. Since that time, the usage of all Microsoft Online Services has continued […]
