


Office 365 Users Unable to Log On with Multi-Factor Authentication
At approximately 10:30 PM CDT on November 18, 2018, Office 365 Multi-Factor Authentication services went down preventing users with this vital security service from being able to sign on. Microsoft […]

Office 365 Advisory Duplicate Messages and Incorrect Delivery to Junk or Quarantine
Check Junk and Quarantine for Important Messages Many Office 365 customers have reported their staff receiving duplicate e-mail messages or missing messages that were incorrectly delivered to junk or quarantine. […]

Microsoft Update Throttled Outlook and Skype for Business
Microsoft Users Are Getting Throttled On the heels of yesterday’s extended Office 365 outage, Microsoft applied a software update today that caused Office 365 users to get a “Throttled” message. […]

Office 365 Outage Alert
Office 365 Outage for September 4, 2018 At approximately 4a CDT, Office 365 online services went down due to severe weather causing power spikes that damaged cooling in the Microsoft […]

Microsoft Bookings Takes the Headache Out of Setting Appointments
Setting appointments with the provider of a service (and it can be any service – banker, doctor, CPA, etc.) is something we all do; it’s just part of life. But, […]

It’s Time to Familiarize Yourself With Microsoft Teams
Step Into My WayBack Time Machine Do you remember when you returned to the office after lunch or an appointment and the receptionist would hand you a stack of “missed […]

Experience Next Generation OneDrive for Business Sync Client
Based upon customer feedback, Microsoft is rolling out a Next Generation OneDrive for Business Sync Client for existing Office 365 customers. The update is designed for Office 2016 click-to-run and […]

Microsoft CSP Billing and Support Questions
Beginning in Q1 of 2016, we have converted approximately 1,000 Microsoft Online Services users from the depreciated Advisor model to Microsoft Cloud Solution Provider program. The process has been fairly smooth, but there […]

Office 365 Email Encryption for Regulation Compliance
From our last Experience The Possible event, the office manager of a local medical office asked about securing e-mail for health, employee, and payment information. Many pundits state that “technically” it […]