CoPilot Agents Don’t Replace People — They Replace Delay
The rain comes down sideways. A gray morning. A city that looks like it’s already late for something important. In […]
Immutable Backup Is Your Project Hail Mary
Why “we have backups” is no longer a strategy DISCLAIMER: This article is provided for educational and informational purposes only. […]
Costly Risk of Using Unvetted IT Support
What Moneyball Teaches Us About Eliminating Preventable IT Risk “If you don’t know what you’re looking for, you’re not going […]
New Computer Cyberist Best Practices
NOTE: This article discusses general best practices and is not intended for operational instructions. “Sometimes it is the people no […]
Rule 2 — Protect Yourself at All Times
“Protect yourself at all times.” — Frankie Dunn (Clint Eastwood), to Maggie Fitzgerald (Hilary Swank) In Million Dollar Baby, that […]
SharePoint Usage Prime Directive in the AI Era
How many people does it take, Admiral, before it becomes wrong?” Captain Jean-Luc Picard (Patrick Stewart) That line hits harder […]
E-Mail Retention: Quiet Move That Eases Legal Discovery
The opening pages of The Rainmaker don’t start with power—they start with exposure. A young lawyer, buried under files and […]
SSL Renewal Quantum Leap
SSL is the digital lock that encrypts your connection to a website so the information you send and receive can’t […]
Brand GEO 100K Upgrade
Air opens with a problem, not a product. Matt Damon’s character isn’t selling shoes. He’s selling belief—before anyone else sees […]
Top Posts & Pages
iPhone Not Relevant
Apple iPhones account for nearly 35% of our help desk calls. The iPhone issues are generally: Luckily, we don’t have […]
Managed Services Most Popular 2013 Posts
We hope you enjoy our most popular posts from 2013. Blog posts increased to weekly, page views nearly tripled versus […]
5 Tips to Eliminate Technology Grousing
Allowing staff to grouse about technology is terrible for business. Fish smells from the head down and excessive employee technology complaints and […]
Essential Virtualization Tips
Server virtualization means converting physical servers into logical ones and running on less hardware. The concept is simple: use less energy, […]
Microsoft Store Opens in Oklahoma City
The first Microsoft store in Oklahoma opens at Penn Square Mall in Oklahoma City on Saturday November 15, 2013. The […]
Office 365 Users Unable to Log On with Multi-Factor Authentication
At approximately 10:30 PM CDT on November 18, 2018, Office 365 Multi-Factor Authentication services went down preventing users with this […]
Incompatible Office Products Are Installed on Your Machine
Recently, we’ve begun to receive numerous help desk requests with the following error message: Sorry, we can’t perform this action. […]
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CryptoLocker Prevention: Top 12 Defenses Against Business Loss
Despite worldwide publicity concerning the staggering business loss from CryptoLocker (or other variants), few organizations have taken precautions to protect themselves. […]
SharePoint Online Breadcrumb Alternative
Breadcrumb navigation in SharePoint Online 2013 is gone. Despite the numerous dis-information articles on the web that tell you to […]
Firewalls and Cloud Computing
One of the great things about cloud computing is that it lessens the cost and difficulty of protecting the perimeter network […]
Managed Services Pretenders
This customer was in extreme pain. It was hard to understand how they were so patient – for the last […]
Cloud Computing vs. Hosting
Cloud Computing and Hosting are not the same thing. Hosting is defined as renting rack space and paying monthly for hosting […]
Facts of Internet Explorer Vulnerability 2014
Following the recent Heart Bleed exploit, Open Source pundits have been scrambling and the press has capitalized on a slow […]
Using Salesforce with Office 365
Currently, the Salesforce plugin for Outlook does not support the industry standard of software installation called click-to-run. Consequently, customers downloading […]
5 Tips for Picking a Managed Services Provider
For Valentines Day, we thought we’d give you some dating tips. Well really, how to select a managed service provider: […]