Managed Services Defined
Managed Services is technology operations and support provided for flat monthly cost, based upon metrics such as number of computers. While other industries are trying to adapt the term, Managed Services […]
Technology Tax
Whether you have a full-blown audit or simply get profit and loss information for the accountant, it’s time to reflect on last year and seek advice going forward. You’ll look […]
Cyberist Insight: Seeing Beyond the Illusion
The mind plays tricks. So does data. Every log, every alert, every chart of green and red boxes tells a story, but not always the truth. I’m staring at a […]
Essential Virtualization Tips
Server virtualization means converting physical servers into logical ones and running on less hardware. The concept is simple: use less energy, buy less server hardware, AND gain stability and reliability. It’s […]
Technology Vendor Selection
Who’s the greatest? Muhammad Ali of course. So why do most vendors seemingly have the same bluster? In the technology industry, you better believe your own story, but there are […]
Mailbox Upgrade
Microsoft Exchange 2010 was released last month. If you’re still running Exchange 2003, this would be a good time to break that old arbitrary rule about always staying one version […]
Channel Changes
Every so often the whole technology industry changes and 2010 will be one of those years. If you are responsible for purchasing or evaluating technology products or services, much of […]
Evolution of Vetted Managed IT Services
Have you ever wondered how the IT support world discovered the break/fix model was flawed and, as time passed, both they and their customers would benefit much more from vetted […]
Five Criteria to Demand for Properly Vetted IT Support
The worst mistake a business can make when choosing a computer support firm is not properly vetting their options. A data breach from using unvetted IT support is now considered […]