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Category: Managed IT Services

Future Vision

Proving Customer Satisfaction Versus Competitors

How do you prove customer satisfaction versus competitors? Can what you claim be verified by a third-party? Are you regularly demonstrating great customer service and acting upon customer feedback? These […]

Technology Plan

Does Your Managed Service Provider Plan?

The dirty secret of the technology industry is that it is not regulated. While there are many industries that also are not regulated, none are like technology where a system […]

State of the Union

State of Your IT 2015

According to President Obama, the shadow of crisis has passed. While we may be optimistic, most business owners know the midmarket carries the economy by paying the lion’s share of […]

Relentless Pursuit

Relentless Pursuit Streamlining Technology

Tag lines come and go, but streamlining technology is a purpose that will not waver. Although we have over 35 years transforming business, some lessons are so painful that you are either […]

Divergent

Divergent Hiring IT Support Specialist

In the movie Divergent, the world is divided into factions by virtue and independent thought is dangerous. Tris is drawn to the Dauntless (brave) faction, even though she comes from Abnegation […]