


Should Your Financial Institution Adopt New .Bank Domain?
Turbulent Past Reaction has varied from financial sector companies concerning the new .Bank generic Top-Level Domain (gTLD) created in 2010. The American Bankers Association (ABA) was initially opposed to these domain names […]

Ransomware Steals Independence Day
In the fight to protect customers from cybercrime, ransomware attacks are considered especially heinous. This post is based upon true events. Any names, dates, and locations have been changed to protect […]

Buy Easy Prey on Amazon August 18th 2016 And Get Over $700 In Cyber Security Bonuses
“Easy Prey – How To Protect Your Business From Data Breach, Cybercrime & Employee Fraud.” This book will help PROTECT your business from a number of cyber threats, regulatory action, […]

Experience Next Generation OneDrive for Business Sync Client
Based upon customer feedback, Microsoft is rolling out a Next Generation OneDrive for Business Sync Client for existing Office 365 customers. The update is designed for Office 2016 click-to-run and […]

Office 365 External Message Notice
Virtually everyone is coming to the realization that e-mail is the highest legal, financial, productivity, and security risk application in use today. At some point, you get fooled or you’re not […]

Happy Independence Day 2016
Today the United States is 240 years old! Remember the past and present military personnel for defending our freedom. Take a moment to reflect on our unalienable rights, especially as compared to tyranny around […]

Ransomware Reaches Epidemic Proportions
Ransomware Epidemic Ransomware is a type of malware that is covertly installed on a computer without knowledge or intention of the user. Ransomware restricts access to the infected computer system by encrypting data and demands that […]

Microsoft CSP Billing and Support Questions
Beginning in Q1 of 2016, we have converted approximately 1,000 Microsoft Online Services users from the depreciated Advisor model to Microsoft Cloud Solution Provider program. The process has been fairly smooth, but there […]

Office 365 Email Encryption for Regulation Compliance
From our last Experience The Possible event, the office manager of a local medical office asked about securing e-mail for health, employee, and payment information. Many pundits state that “technically” it […]

Streamline Most Popular Posts of 2015
In 2015, we experimented with various content approaches like expanded lists and longer posts. Page views increased 38% over 2014 with a 12% increase in visitors. The top referring sites were LinkedIn, Facebook, […]

Merry Christmas 2015 from Matrixforce
As always, you have our sincerest thanks for your valued business. With the holiday season upon us, we would like to take this opportunity to outline the holiday schedule and […]

Office 2016 Upgrade: Essential Things to Know
Office 2016 was released on September 22, 2015, just over 2.5 years after the launch of Office 2013. If that seems quick, you may be surprised that schedule is about […]

DHCP Failover Real World Advice for Midsized Business
It’s imperative in our seemingly always connected world that DHCP is continuously available to provide valid IP addresses for accessing the network and the Internet. Unfortunately, prescriptive guidance about DHCP has not been updated since […]

Oklahoma’s First Cloud Solution Provider
Last July, Microsoft quietly announced the Cloud Solution Provider (CSP) program. The goal was to deepen customer relationships exclusively with cloud champions for the best experience and business improvements when moving […]

Windows 10 Aftermath
At the end of last month, we revealed the new Windows 10 strategy and how it will affect everyone’s business. Few managed service providers have any public statement about Windows […]

Customer Service Philosophy to Answer the Phone Live
Customer service is something you have to demonstrate, which is why we switched to answering the phones live this year. There are definitely increased costs, but those are far outweighed by […]